The tech you see. And the tech you don’t.
Some of the names will be familiar. Others work quietly underneath your day. Our job is to make the right technologies work together for your business.
Knowing what belongs where.
You probably know Microsoft. You may recognise Dell, HP and Cisco. Others on this page (like Veeam, Kaseya, DrayTek or Cove) may mean very little to you.
That's perfectly fine. Because they mean something to us.
A modern business runs on hardware and software from dozens of specialist companies. Some of it your people use every day. Some of it sits underneath everything they do. And some of it exists so that you never have to think about it.
Someone has to understand all three. That's our job: to know your business well enough to work out which technologies you need, how they should be set up, and how they fit together to support your people and where the business is heading.
Here's how we look at it.
The Technology You See
This is the familiar layer: the applications and devices you interact with every day.
Microsoft
For most of our clients, Microsoft is where the working day happens. Outlook and Exchange handle email, Teams handles calls and chat, SharePoint holds the shared files, and Azure provides cloud infrastructure underneath.
Microsoft 365 is a good product, but it's a starting point rather than a finished job. Out of the box, it's set up for everyone, which means it isn't set up for anyone in particular. Who can share files outside the company, how people sign in and what happens to an account when someone leaves are all settings that need a decision.
We implement, secure and support Microsoft environments around the way you actually work.
But Microsoft is only part of the picture.
Beyond the tools almost every business uses, each company has applications particular to the way it works.
That might mean Sage, Xero or QuickBooks. Or it could be specialist software particular to your industry.
We don't need to choose every application you use. But we do need to understand which ones your business depends on and make sure the wider technology environment supports them properly.
And then there are the things underneath all of this.
The Technology Underneath
Every email sent, Teams call made and finance system opened depends on technology most people rarely think about. Computers need to connect. Offices need networks. Information needs to move securely. Servers need to provide the resources the business depends on.
This is where some of the less familiar names start to appear.
Dell, HP, Lenovo & Supermicro
These companies provide much of the physical technology that everything else runs on.
Dell, HP and Lenovo are familiar names in business laptops and workstations. Supermicro specialises in server and infrastructure hardware.
Our job isn't simply to supply hardware; it's to make sure the equipment is appropriate for what your business actually needs: dependable, capable of handling the workload and suitable for the wider environment it has to work within.
Cisco & Cisco Meraki
Once you have computers, servers and cloud services, they need to communicate with one another securely and reliably.
That's where networking technology comes in.
We manage Cisco and Cisco Meraki networking solutions to provide connectivity across offices, remote workers and cloud environments. Meraki's centralised management also allows us to monitor performance, identify developing issues and manage the network from one place.
Most people will never need to know which networking equipment is making their work possible. And ideally, they shouldn't have to.
DrayTek & Juniper
Connectivity also needs to be protected.
We use firewall and networking solutions from vendors including DrayTek and Juniper to help protect your business networks while providing secure access for those working from your office or remotely.
Yes, this is technology that sits largely out of sight. But it forms part of the infrastructure everything you see and use depends on.
And underneath even that is another layer.
The Technology You (Hopefully) Never Need to Think About
Some of the most important technology in your business is technology you never touch. It watches your systems, keeps copies of your data, and helps us spot problems early. When something does go wrong, it's what gets you back up and running.
If it's doing its job, you barely know it's there.
Kaseya
Proactive IT support depends on knowing what's happening before somebody calls to tell us something has stopped working.
Kaseya gives us visibility across your systems so we can continuously monitor them and identify developing issues. That allows us to resolve many problems before they become interruptions to your business (and sometimes before anyone using the system even notices them!).
Veeam
A backup is only useful if you can successfully restore from it.
Veeam provides backup and disaster recovery technology for servers, Microsoft 365 data and virtual environments.
Its role becomes particularly important when something has gone wrong: helping ensure that your data and systems can be recovered and your business can get back to work.
N-able Cove Data Protection
Cove provides another important part of the backup and recovery environment.
It allows us to back up data to secure UK-based data centres and carry out regular automated restore tests.
Because simply having a backup isn't enough. We also need to know that it works when you need it.
Making All The Pieces Work Together
No single company on this page provides everything a business needs.
Microsoft doesn't make your networking equipment. Dell doesn't protect your backups. Veeam doesn't know which applications matter most to your people. And none of them, on their own, understands your business.
That's where we come in.
We need to know what your people use, what the business depends on, what risks need managing and where you're heading. Then we choose, configure and manage the right combination, and make sure the layers work together.
The aim isn't the most technology, or the longest list of partners. It's the right technology, working together, for your business.
Make the pieces work together.
Let’s talk about what your business relies on, what needs attention and where you want to go next.
- Twenty to thirty minutesWith a senior engineer, on a video call.
- A written summary you keepOne page, yours whether or not we ever work together.
- No obligationNothing to sign at the end, and no pressure to.