We take the whole function
Not a ticket queue. Systems, suppliers, security, renewals and planning, with one named partner accountable for the lot.
When nobody in the firm owns IT.
Technology ends up with whoever is most comfortable with it — usually a partner or an office manager who already has a job. It works until it does not.
We take the whole function
The person is not the problem.
In most firms this size, IT has quietly become somebody’s unofficial second job. They are capable, they keep things running, and none of it is written down. The firm is one resignation away from not knowing what it owns.
The gap is not usually day-to-day fixes. It is the things nobody has time to own: the renewal nobody tracked, the backup nobody tested, the permissions nobody reviewed since the last person left.
What tends to be at stake.
- No single person accountable for the whole environment
- Knowledge held in one head and not written down
- Renewals, licences and warranties tracked informally or not at all
- Backups that exist but have never been restored
- Security decisions made by whoever happened to be asked
How we support firms like yours.
Everything written down
What you own, where it is, when it renews and who can reach it — documented, so the firm is no longer dependent on one person’s memory.
Your capable person gets their job back
Whoever has been absorbing this keeps whatever they enjoy and hands over the rest.
A starting point you keep
The Partnership Review leaves you with a written summary of your position, whether or not you go further with us.
Questions we get asked.
We do not know what we have. Is that a problem?
No, and it is extremely common. Establishing what you actually own is the first thing the Partnership Review does.
Is this worth it for a firm our size?
It depends on what the current arrangement is costing in interruptions and unbilled time. We will give you an honest view, including if the answer is not yet.
What if our existing person wants to stay involved?
Good. Co-managed IT is built for exactly that, and keeping their knowledge in the firm is usually the better outcome.
How we get started.
Partnership Review
Thirty minutes with a senior engineer, on a video call.
Written summary
One page you keep, whether or not we ever work together.
One accountable partner
A named partner holds the whole picture: systems, suppliers and security.
Partnership Reviews
Face to face, so recurring problems get removed rather than closed.
Who else we work with.
Accountancy firmsPractice software that cannot fall over in January, client data that cannot leak, and a season when the whole firm works late.Law firmsLEAP, Clio and Proclaim supported properly, confidentiality you can evidence, and the records SRA, Lexcel and GDPR reviews ask for already in order.Financial servicesContinuity, clean audit trails and a provider who can answer a compliance questionnaire without flinching — because the evidence is already gathered.Healthcare practicesPatient data, clinical systems and the kind of uptime where "we will look at it tomorrow" is not an acceptable answer.
Start with an honest look at where you are.
Thirty minutes with a senior engineer, then a written one-page summary you keep whether or not you ever work with us.
- Twenty to thirty minutesWith a senior engineer, on a video call.
- A written summary you keepOne page, yours whether or not we ever work together.
- No obligationNothing to sign at the end, and no pressure to.