Fully managed
Patching, monitoring, backups and the server-level problems handled by us, not left in your account as something to configure.
Our own servers, since 2002.
Tristar set up its own server base because the hosts it used kept being bought and support kept getting worse. That is still the reason.
Our own servers, since 2002In secure UK facilities
2002Hosting on our own servers since
UKSecure facilities, fully managed
TestedRestores, not only backups
25Google reviews
Hosting is really a support product.
You can buy a server anywhere, at any price. What you are actually buying is who answers when it stops, how quickly, and whether they can do anything about it.
Around 2002 the hosts we used for client sites were being swallowed by larger companies, and getting hold of someone who could help became difficult. So we built our own server base in secure facilities and supported it ourselves. Our web clients and IT clients have been on it since.
What the service covers.
UK facilities
Secure data centres in the UK, which matters when a client asks where their data is held.
Support by people who know the site
For clients whose sites we also built, the person diagnosing the problem does not need the architecture explained first.
Migration in
Moving an existing site onto our platform, with the DNS and certificate work planned rather than improvised.
Platforms we work with.
How it works.
Free Hosting Check
We review what you run first, so we know what we are taking on.
Migration in
Planned around your traffic, not our convenience.
Fully managed
Patching, monitoring and support by people who know the site.
Tested restores
Backups that have actually been restored, with recovery times written down.
Questions we get asked.
Where is our data held?
In secure UK facilities. We can give you the specifics in writing, which is usually what a client questionnaire is actually asking for.
What happens out of hours?
Out-of-hours hosting issues have a separate route from the main support line. We will set it out explicitly in your agreement rather than leave you guessing during an incident.
Can you host a site you did not build?
Yes. We will review it first so we know what we are taking on, then plan the migration around your traffic.
More from Hosting.
Ecommerce HostingAn hour of downtime on a brochure site is embarrassing.Managed Dedicated ServersFor applications that need their own machine, with the administration handled rather than handed to you with a root password.Hosted Desktops & Private CloudSome practice and case management software still expects a server and a Windows desktop.Backup & Disaster RecoveryCopies held away from the servers they protect, with recovery times agreed in advance and restores actually tested.ConnectivityLines, failover and the network inside the building.
One accountable partner for all of it.
Thirty minutes with a senior engineer, then a written one-page summary you keep whether or not you work with us.
- Twenty to thirty minutesWith a senior engineer, on a video call.
- A written summary you keepOne page, yours whether or not we ever work together.
- No obligationNothing to sign at the end, and no pressure to.