Terms and conditions.
The terms on which we supply IT support, hosting and web development services.
Status of this page
This document is being rewritten as part of the website rebuild and must be reviewed by Tristar’s own advisers before the site goes live. What is below describes the intended scope, not the final wording.
The terms previously published here were a PDF dated November 2021, written for Tristar Web Solutions rather than for Tristar Tech Solutions Ltd. They have been withdrawn rather than carried across.
What your agreement says today
If you are already a client, the agreement you signed continues to apply and is the authoritative document. Nothing on this page changes it.
IT support is supplied on a quarterly rolling contract, so you can end the arrangement after three months. The specific service levels, support hours and out-of-hours arrangements that apply to you are set out in your own agreement.
Who we are
Tristar Tech Solutions Ltd, Weltech Business Centre, Ridgeway, Welwyn Garden City, Hertfordshire AL7 2AA. Registered in England, company number 04092696. VAT registration 755 6774 83.
For anything on this page, write to sales@tristartechsolutions.co.uk or call 01707 378455. You can also use the contact page.