Patient data protection
Encryption, access control and retention set deliberately, with the records to evidence them.
IT for healthcare practices.
Patient data, clinical systems and the kind of uptime where "we will look at it tomorrow" is not an acceptable answer.
Patient data protection
A clinic cannot move a morning.
When a practice management system is unavailable, the cost is not an idle hour. It is a waiting room, a rescheduling exercise and a day that cannot be recovered.
Patient data raises the stakes further. The handling expectations are high, the consequences of getting it wrong are serious, and the people asking will want to see controls rather than hear about them.
What tends to be at stake.
- Patient records with strict confidentiality and retention requirements
- Clinical and practice management systems used continuously through the day
- Appointment and reminder systems patients rely on
- Imaging and diagnostic equipment attached to the network
- Staff moving between rooms and sites needing quick, safe access
How we support firms like yours.
Clinical system support
The practice management and clinical systems your day runs on, supported directly.
Uptime that reflects the cost
Proactive monitoring and tested recovery, because a clinic cannot absorb an unplanned afternoon.
Devices on the network
Imaging and diagnostic equipment handled as part of the environment, not treated as somebody else’s problem.
Questions we get asked.
Do you work with NHS or private practices?
Our healthcare experience is in private practice. If you operate under NHS information governance we will be clear about where we can help and where you need a specialist.
Can you support our clinical software?
Tell us what you run. We will be honest about how well we know it rather than claim everything.
How we get started.
Partnership Review
Thirty minutes with a senior engineer, on a video call.
Written summary
One page you keep, whether or not we ever work together.
One accountable partner
A named partner holds the whole picture: systems, suppliers and security.
Partnership Reviews
Face to face, so recurring problems get removed rather than closed.
Who else we work with.
Accountancy firmsPractice software that cannot fall over in January, client data that cannot leak, and a season when the whole firm works late.Law firmsLEAP, Clio and Proclaim supported properly, confidentiality you can evidence, and the records SRA, Lexcel and GDPR reviews ask for already in order.Financial servicesContinuity, clean audit trails and a provider who can answer a compliance questionnaire without flinching — because the evidence is already gathered.No in-house ITTechnology ends up with whoever is most comfortable with it — usually a partner or an office manager who already has a job.
Start with an honest look at where you are.
Thirty minutes with a senior engineer, then a written one-page summary you keep whether or not you ever work with us.
- Twenty to thirty minutesWith a senior engineer, on a video call.
- A written summary you keepOne page, yours whether or not we ever work together.
- No obligationNothing to sign at the end, and no pressure to.