Hazem founded Tristar over 25 years ago with a simple belief: technology should make businesses stronger, not more complicated. With decades of experience helping professional firms navigate change, he is passionate about building long-term relationships and delivering practical IT advice that supports growth, security, and confidence.
The people behind the partnership.
A team of engineers, developers and operations specialists who care about the businesses they support.
Who we are.
Paris is one of Tristar's IT Support Engineers, and has spent the last 14 years helping clients resolve technical issues while making technology easier to understand and manage. He enjoys building long-term relationships with the businesses he supports and believes that great IT is about being approachable, dependable, and finding practical solutions that keep people working.
Helen, as our Operations Manager, has kept the business running smoothly behind the scenes for nearly two decades, ensuring clients receive the responsive, organised service they expect. She believes great customer service comes from clear communication, attention to detail, and genuinely caring about the people you work with.
Megan is Tristar's Chief Operating Officer, overseeing the day-to-day operations that keep the business running efficiently and clients well supported. She is passionate about creating effective processes, supporting the team, and ensuring every client receives the high standard of service that Tristar is known for.
Samantha is responsible for Tristar's content creation, helping businesses better understand technology through clear, practical, and engaging content. She enjoys turning IT topics into useful resources that build trust, answer real questions, and help clients make informed decisions with confidence.
Paul heads up Tristar's web development division, where he's spent 25 years helping businesses create websites that are not only visually engaging but built to perform. With over two decades of experience, he works closely with clients to understand their goals and deliver practical, long-lasting web solutions backed by honest advice and ongoing support.
Enis is a full-stack developer from Prishtina, Kosovo, and works as our lead developer. He’s been into technology since he was a kid, always curious about how things work behind the screen. These days, he focuses on building ecommerce platforms and web apps that actually make life easier for users.
Kujtesa is our junior web developer from Prishtina, with a background in Computer Engineering and a genuine curiosity about how things work and why they work the way they do. She loves diving into the logic behind code, uncovering patterns, and turning ideas into something real and interactive on the screen.
Ron is our hosting wizard. He works in system administration, keeping everything running smoothly behind the scenes and solving problems before anyone even notices.
Gerald Vale
Lynne Swanson
Accounts
Experienced Technical Consultant with a background in education, computer repair, customer service, networking and teaching.
Start with a conversation.
Tell us about your business and the technology you depend on. We will help you work out what needs attention.
- Twenty to thirty minutesWith a senior engineer, on a video call.
- A written summary you keepOne page, yours whether or not we ever work together.
- No obligationNothing to sign at the end, and no pressure to.