Supporting accounting, legal and financial firms from Welwyn Garden City since 1999

TristarTech Solutions

IT support in Hertfordshire.

Looking for IT support in Hertfordshire? Before we tell you about us, let us tell you something about the community. Because we believe understanding the places in which our clients work helps us understand their businesses a little better.

The brick Jacobean front of Hatfield House above its gardens
HertfordshirePartnership Reviews happen at your office or ours

The business community in Hertfordshire.

Hertfordshire is difficult to describe through a single industry or business centre. Its economy is spread across a network of towns, each with a different character: life sciences around Stevenage, aerospace and engineering in Hatfield, professional and knowledge businesses in St Albans, and major office employers around Watford and Welwyn Garden City.

That diversity is part of the county's business story. Hertfordshire sits immediately north of London, with strong road and rail connections, but it has developed substantial employment centres of its own rather than functioning simply as a commuter belt.

And the scale is easy to underestimate. Hertfordshire has more than 66,000 enterprises and an economy worth around £50 billion. Regional GVA and national GDP are not directly comparable statistical measures, but for a sense of scale, that puts Hertfordshire in roughly the same economic ballpark as a country such as Tunisia.

So Hertfordshire is less one local business community than a connected collection of them. That is also why the individual towns matter: Welwyn Garden City, Hatfield, St Albans, Stevenage and Watford each tell a different part of the county's economic story.

Why local matters.

Over the past decade, our lives have moved online, with COVID accelerating that shift. Today, almost everything can be done online.

At the same time, we're seeing another trend. More and more people recognise the benefits of having partners they can meet in person. Some things are simply easier to understand when you're in the same room. The reaction to a comment, a hesitation, a telling look between team members - these are much harder to pick up on a video call.

And for IT, that matters when you want more than support tickets to be resolved. If you want a partner who understands the business and the people who make it work, being able to meet in person makes a real difference.

How Tristar supports local businesses.

Being local only matters if you make use of it.

Beyond day-to-day support, we regularly sit down with clients face-to-face. That means support isn't limited to whatever happens to be in the support queue. Together, we step back and look at three things:

Where are you now?

What is working, what needs attention and what should be on your radar?

What's coming?

How is the business changing, and what will that mean for your technology?

What should you do next?

What needs to happen now, what can wait and what should you be planning for?

We call these Partnership Reviews. It's a more structured kind of relationship than simply being available for a coffee, and it's why some of our clients describe the value we provide as having a fractional CTO.

Businesses we support across Hertfordshire.

Schedule your Free Partnership Review.

On your free 20–30 minute video call, we will discuss where technology slows your team down, how responsibility is shared and what one accountable partner could change. There is no commitment or obligation to use our services.

  • Twenty to thirty minutesWith a senior engineer, on a video call.
  • A written summary you keepOne page, yours whether or not we ever work together.
  • No obligationNothing to sign at the end, and no pressure to.
CallFree Review