Accessibility statement.

What we have done

• Text and controls are checked against the AA contrast ratios of 4.5:1 for body text and 3:1 for large text and interface parts.
• Every page can be used with a keyboard, with a visible focus outline, and the menu, forms and sliders have keyboard controls.
• Pages use headings, landmarks and labelled form fields, so screen readers can navigate them.
• Pictures that carry meaning have text alternatives. Decorative ones are hidden from assistive technology.
• Animation is reduced for visitors who ask their device for less motion, and nothing flashes.
• The layout adapts to phones and tablets, and to text zoomed to 200%.
• Video from YouTube only loads when you press play.

Known limits

• The Client Portal and the remote support tool are run by other companies. We have asked for accessible versions but do not control them.
• Embedded YouTube videos are not yet captioned or described by us. If you need a transcript, ask and we will provide one.
• This statement was prepared on 26 October 2026 for the redesigned site. It is based on our own testing and has not yet been independently audited.

Tell us about a problem

If something on this site is hard to use, or you need information in another format, call us on 01707 378455 or email sales@tristartechsolutions.co.uk. We aim to reply within five working days.

If you are not happy with our reply

You can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.