Where are you now?
What is working, what needs attention and what should be on your radar?
Looking for IT support in Barnet? Before we tell you about us, let us tell you something about the community. Because we believe understanding the places in which our clients work helps us understand their businesses a little better.
Hendon, in the London Borough of Barnet, was once home to an aviation business employing thousands of people.
Claude Grahame-White developed the London Aerodrome there in 1911, combining an aircraft factory and flying school with public air displays. During the First World War, his aircraft factory grew to employ 3,500 people, large enough that housing was built specifically for its workers.
Barnet's business economy today looks very different. The borough has more businesses than any other outer London borough, but 94% employ fewer than ten people. For comparison, the comparable share across London is about 90%.
So one of Barnet's remarkable business stories is about a single local enterprise employing thousands. Today's story is much more about thousands of very small businesses spread across the borough's many town centres.
Over the past decade, our lives have moved online, with COVID accelerating that shift. Today, almost everything can be done online.
At the same time, we're seeing another trend. More and more people recognise the benefits of having partners they can meet in person. Some things are simply easier to understand when you're in the same room. The reaction to a comment, a hesitation, a telling look between team members - these are much harder to pick up on a video call.
And for IT, that matters when you want more than support tickets to be resolved. If you want a partner who understands the business and the people who make it work, being able to meet in person makes a real difference.
Being local only matters if you make use of it.
Beyond day-to-day support, we regularly sit down with clients face-to-face. That means support isn't limited to whatever happens to be in the support queue. Together, we step back and look at three things:
What is working, what needs attention and what should be on your radar?
How is the business changing, and what will that mean for your technology?
What needs to happen now, what can wait and what should you be planning for?
We call these Partnership Reviews. It's a more structured kind of relationship than simply being available for a coffee, and it's why some of our clients describe the value we provide as having a fractional CTO.
On your free 20–30 minute video call, we will discuss where technology slows your team down, how responsibility is shared and what one accountable partner could change. There is no commitment or obligation to use our services.