Where are you now?
What is working, what needs attention and what should be on your radar?
Looking for IT support in Camden? Before we tell you about us, let us tell you something about the community. Because we believe understanding the places in which our clients work helps us understand their businesses a little better.
To understand why Camden Town has such an unusual business community today, it helps to look at the buildings and infrastructure around it.
The arrival of the Regent’s Canal and later the railways turned Camden into an industrial and transport district. Piano and organ manufacturers were among the businesses that filled its workshops, while railway yards, warehouses and stables occupied large areas around the canal.
Manufacturing largely disappeared, but much of that physical landscape found a second commercial life. Former industrial buildings and yards around Camden Lock became markets, shops, food businesses, music venues and creative spaces.
Today that visitor economy is substantial rather than decorative. Camden’s markets are major employers, while Camden Town supports a dense mix of independent retail, hospitality, entertainment and creative businesses serving both Londoners and international visitors.
What survived, then, wasn't Camden's old industry. It was the infrastructure and buildings industry left behind, repurposed for a completely different economy.
Over the past decade, our lives have moved online, with COVID accelerating that shift. Today, almost everything can be done online.
At the same time, we're seeing another trend. More and more people recognise the benefits of having partners they can meet in person. Some things are simply easier to understand when you're in the same room. The reaction to a comment, a hesitation, a telling look between team members - these are much harder to pick up on a video call.
And for IT, that matters when you want more than support tickets to be resolved. If you want a partner who understands the business and the people who make it work, being able to meet in person makes a real difference.
Being local only matters if you make use of it.
Beyond day-to-day support, we regularly sit down with clients face-to-face. That means support isn't limited to whatever happens to be in the support queue. Together, we step back and look at three things:
What is working, what needs attention and what should be on your radar?
How is the business changing, and what will that mean for your technology?
What needs to happen now, what can wait and what should you be planning for?
We call these Partnership Reviews. It's a more structured kind of relationship than simply being available for a coffee, and it's why some of our clients describe the value we provide as having a fractional CTO.
On your free 20–30 minute video call, we will discuss where technology slows your team down, how responsibility is shared and what one accountable partner could change. There is no commitment or obligation to use our services.