Supporting accounting, legal and financial firms from Welwyn Garden City since 1999

TristarTech Solutions

IT support in Chesham.

Looking for IT support in Chesham? Before we tell you about us, let us tell you something about the community. Because we believe understanding the places in which our clients work helps us understand their businesses a little better.

The business community in Chesham.

Chesham's business economy today is dominated by smaller businesses, but that wasn't always the case.

The town was once famous for its “four Bs”: boots, beer, brushes and Baptists. Three were substantial local industries. By the 19th century, boot-making and brush-making had moved from cottage industries into factories, with Chesham producing goods for markets well beyond the town.

Those large traditional industries eventually declined, but manufacturing never disappeared completely. Today Chesham combines light industry and technology businesses in its employment areas with professional services, independent businesses and a traditional town centre. Buckinghamshire Council describes it as the county's third-largest settlement, with employment spread across retail, small offices, business parks and creative and independent businesses.

Its location adds another dimension. Chesham sits in the Chilterns but is also at the end of the Metropolitan line, giving local businesses direct rail access into London.

What disappeared were the industries that once defined the town. What survived is a surprisingly varied economy of businesses making things, providing specialist services and serving the local community.

Why local matters.

Over the past decade, our lives have moved online, with COVID accelerating that shift. Today, almost everything can be done online.

At the same time, we're seeing another trend. More and more people recognise the benefits of having partners they can meet in person. Some things are simply easier to understand when you're in the same room. The reaction to a comment, a hesitation, a telling look between team members - these are much harder to pick up on a video call.

And for IT, that matters when you want more than support tickets to be resolved. If you want a partner who understands the business and the people who make it work, being able to meet in person makes a real difference.

How Tristar supports local businesses.

Being local only matters if you make use of it.

Beyond day-to-day support, we regularly sit down with clients face-to-face. That means support isn't limited to whatever happens to be in the support queue. Together, we step back and look at three things:

Where are you now?

What is working, what needs attention and what should be on your radar?

What's coming?

How is the business changing, and what will that mean for your technology?

What should you do next?

What needs to happen now, what can wait and what should you be planning for?

We call these Partnership Reviews. It's a more structured kind of relationship than simply being available for a coffee, and it's why some of our clients describe the value we provide as having a fractional CTO.

Schedule your Free Partnership Review.

On your free 20–30 minute video call, we will discuss where technology slows your team down, how responsibility is shared and what one accountable partner could change. There is no commitment or obligation to use our services.

  • Twenty to thirty minutesWith a senior engineer, on a video call.
  • A written summary you keepOne page, yours whether or not we ever work together.
  • No obligationNothing to sign at the end, and no pressure to.
CallFree Review