Where are you now?
What is working, what needs attention and what should be on your radar?
Looking for IT support in Dunstable? Before we tell you about us, let us tell you something about the community. Because we believe understanding the places in which our clients work helps us understand their businesses a little better.
Dunstable is home to what Central Bedfordshire Council describes as the largest continuous industrial area in Southern England. Woodside and the surrounding industrial area cover around 118 hectares, with manufacturing, logistics and distribution remaining a conspicuous part of the local economy.
Why here? Part of the answer may go back thousands of years. Dunstable developed where the prehistoric Icknield Way crossed Watling Street, later one of Roman Britain's major roads. Transport subsequently helped the town develop as a market and coaching centre and, much later, as a manufacturing location for Bedford trucks and buses.
The products have changed, but the economic logic is still visible. Within Woodside itself, businesses span more than 17 sectors and employ over 1,000 people, including manufacturers as well as logistics and distribution businesses. Amazon also established a major fulfilment centre in Dunstable, while new road infrastructure now connects the industrial area directly towards the M1.
For thousands of years, Dunstable's location has made it useful for moving people and goods. Today's industrial economy is a modern version of the same geographic advantage.
Over the past decade, our lives have moved online, with COVID accelerating that shift. Today, almost everything can be done online.
At the same time, we're seeing another trend. More and more people recognise the benefits of having partners they can meet in person. Some things are simply easier to understand when you're in the same room. The reaction to a comment, a hesitation, a telling look between team members - these are much harder to pick up on a video call.
And for IT, that matters when you want more than support tickets to be resolved. If you want a partner who understands the business and the people who make it work, being able to meet in person makes a real difference.
Being local only matters if you make use of it.
Beyond day-to-day support, we regularly sit down with clients face-to-face. That means support isn't limited to whatever happens to be in the support queue. Together, we step back and look at three things:
What is working, what needs attention and what should be on your radar?
How is the business changing, and what will that mean for your technology?
What needs to happen now, what can wait and what should you be planning for?
We call these Partnership Reviews. It's a more structured kind of relationship than simply being available for a coffee, and it's why some of our clients describe the value we provide as having a fractional CTO.
On your free 20–30 minute video call, we will discuss where technology slows your team down, how responsibility is shared and what one accountable partner could change. There is no commitment or obligation to use our services.