Where are you now?
What is working, what needs attention and what should be on your radar?
Looking for IT support in Watford? Before we tell you about us, let us tell you something about the community. Because we believe understanding the places in which our clients work helps us understand their businesses a little better.
Before Watford became an office centre, it was one of the great printing towns.
By the years before the Second World War, Watford was the largest printing centre in the world. Sun Engraving alone employed around 2,000 people in 1938 and was producing millions of magazines each week, while Odhams Press built another major printing works in North Watford.
The presses have gone, but Watford has retained its role as a place where large businesses choose to locate. Clarendon Road, running between Watford Junction and the town centre, is now the town's main office district, with national occupiers including KPMG and PwC. Professional, scientific and technical businesses, together with information and communications companies, are particular strengths of the town-centre economy.
The type of work has changed completely, from printing millions of physical magazines to professional and knowledge-based services. What has remained is Watford's ability to support businesses operating at a scale far beyond the town itself.
Over the past decade, our lives have moved online, with COVID accelerating that shift. Today, almost everything can be done online.
At the same time, we're seeing another trend. More and more people recognise the benefits of having partners they can meet in person. Some things are simply easier to understand when you're in the same room. The reaction to a comment, a hesitation, a telling look between team members - these are much harder to pick up on a video call.
And for IT, that matters when you want more than support tickets to be resolved. If you want a partner who understands the business and the people who make it work, being able to meet in person makes a real difference.
Being local only matters if you make use of it.
Beyond day-to-day support, we regularly sit down with clients face-to-face. That means support isn't limited to whatever happens to be in the support queue. Together, we step back and look at three things:
What is working, what needs attention and what should be on your radar?
How is the business changing, and what will that mean for your technology?
What needs to happen now, what can wait and what should you be planning for?
We call these Partnership Reviews. It's a more structured kind of relationship than simply being available for a coffee, and it's why some of our clients describe the value we provide as having a fractional CTO.
On your free 20–30 minute video call, we will discuss where technology slows your team down, how responsibility is shared and what one accountable partner could change. There is no commitment or obligation to use our services.